Customer Care

Shipping

Every Nostalgia piece is made in limited runs and sent with care. Here is how your order travels from our studio to your door.

Processing & dispatch

Orders are prepared within one to three business days. Each piece is inspected, folded, and wrapped before it leaves the studio. You will receive a confirmation the moment your order is on its way.

Domestic shipping

Standard delivery arrives within three to seven business days once dispatched. Shipping is a flat rate at checkout, and it is free on orders over $200. Expedited options are offered where available.

International shipping

We ship to most destinations worldwide. Delivery typically takes seven to fifteen business days depending on the region and local handling.

Duties & customs

International orders may be subject to import duties and taxes set by the destination country. These are the responsibility of the recipient and are not included in the order total.

Order tracking

Once your order ships, a tracking reference is included with your confirmation so you can follow its journey. If tracking has not updated within a few days, reach out and we will look into it with you.